FAQs
General questions
Why choose Essenza Tradizionale?
We create high-quality grooming products with a commitment to ingredient integrity and optimal performance, designed to nourish, protect, and enhance both hair and skin, so you look and feel your best every day.
How can I track my order?
Once your order has been shipped, you will receive an email with a track & trace link that allows you to track your package.
How long does it take to receive my order?
Within the Netherlands, your order will usually be delivered within 1 to 3 business days. For deliveries outside the Netherlands, we expect an average delivery time of 3 to 7 business days.
Can I return my order?
Yes, you can return unopened and unused products within 14 days. Please contact us by email and we'll be happy to assist you.
Products
Are the products suitable for people with sensitive skin?
The products are developed with caring ingredients such as apricot kernel oil, kaolin and beeswax, suitable for normal use, even on sensitive skin.
What makes Essenza different from other brands?
Essenza was born in our barbershop, shaped by years of hands-on experience and a genuine passion for the craft. Every formula is built around high-performing, plant-based ingredients, chosen for their effectiveness and purity. Free from unnecessary harmful ingredients, delivering only what truly works.
Are your products safe for everyday use?
Yes, our products are formulated in accordance with the European Cosmetics Regulation and are suitable for regular use, provided they are applied correctly according to the instructions.
Are the pomades water soluble?
Yes. Our styling products are completely water-soluble, making them easy to wash out without shampoo.