Shipping Policy
At Essenza Tradizionale, we aim to process and deliver your order as quickly and carefully as possible. Below, you’ll find details about our shipping methods, delivery times, and costs.
Order Processing
Orders are processed within 1–2 business days after payment has been received.
Orders placed on Saturdays, Sundays, or public holidays will be processed on the next business day.
Shipping Methods & Estimated Delivery Times
RegionEstimated Delivery TimeCarrierNetherlands1–2 business daysPostNL / DHLBelgium2–4 business daysPostNL / DPDGermany2–5 business daysDHL / DPDOther EU countries3–7 business daysPostNL / DHL / DPDOutside EU (e.g., UK, USA, Canada, Australia)*7–14 business daysPostNL International / DHL Express
*Delivery times outside the EU are estimates and may vary based on customs processing in your country.
Note: Delivery times are indicative and may vary during busy periods or due to delays with the carrier.
Shipping Costs
Netherlands: €3.95 (Free shipping on orders over €35)
Belgium & Germany: €6.95 (Free shipping on orders over €50)
Other EU countries: Calculated at checkout
Outside the EU: Calculated at checkout, based on weight and destination
The exact shipping costs are automatically calculated at checkout based on your delivery location and order total.
Tracking & Delivery
Once your order has been shipped, you will receive a confirmation email with a tracking link so you can follow your package until delivery.
If You’re Not Home
If you’re not home during delivery, the carrier may deliver your package to a neighbor or bring it to a nearby pick-up point. You will be notified by email or via a note in your mailbox.
Delayed or Lost Packages
Although we work with reliable carriers, occasional issues can occur. If you haven’t received your order within 5 business days (NL/EU) or within 14 business days (international), please contact us at:
📧 info@essenzatradizionale.com
We’ll gladly help you resolve the issue as quickly as possible.